Your privacy matters. This policy explains what information we collect through this website, how we use it, who we share it with, and the rights you have — including your rights as a California resident.
This Privacy Policy describes how Norma Martinez, operating as Properties by Norma, a licensed California real estate salesperson (DRE #01012140) affiliated with Coldwell Banker West (collectively, “we,” “us,” or “our”), collects and handles personal information through the website propertiesbynorma.com (the “Site”). By using the Site or submitting a form, you agree to the practices described here.
When you complete a contact, consultation, or home-value form, we collect the information you choose to give us — typically your name, email address, phone number, the type of help you’re interested in, any message you write, and your consent to be contacted.
When you visit the Site, certain technical and usage information is collected automatically to operate the Site, keep it secure, and understand how it’s used. This includes your IP address, general location (such as city, region, and country), device and browser type, the pages you view, referring pages, and date/time stamps. This data is gathered through our hosting/content-delivery provider (Cloudflare) and our analytics provider (Google Analytics), including through cookies and similar technologies.
By providing your phone number and submitting a form, you consent to be contacted by Norma Martinez by phone call, text message (SMS), and email regarding your inquiry and related real estate services. Message and data rates may apply. Consent is not a condition of any purchase. You can opt out of text messages at any time by replying STOP, and you can ask us to stop contacting you at any time by emailing sales@propertiesbynorma.com.
The Site uses cookies and similar technologies, including Google Analytics (GA4), to measure traffic and understand how visitors use the Site. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect some Site features.
We do not sell your personal information. We share information only as needed to serve you and operate the Site:
These providers process information under their own terms and privacy policies and only as necessary to provide their services to us.
We keep inquiry information for as long as needed to respond to you, provide services, and meet legal, tax, or recordkeeping requirements, after which it is deleted or de-identified. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
To exercise any of these rights, email sales@propertiesbynorma.com. We will verify your request and respond as required by law. You may designate an authorized agent to make a request on your behalf.
The Site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
The Site may link to third-party websites (such as Coldwell Banker, Google, or social media). We are not responsible for the privacy practices or content of those sites; please review their policies.
We may update this Privacy Policy from time to time. Changes take effect when posted, and the “Last updated” date above will reflect the most recent revision. Your continued use of the Site means you accept the updated policy.